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Photo Archive & Slideshow FAQ
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Can you
put video clips into my slideshow?
Which photos should I choose to
include in my project?
Should I crop or cut the edges off
of my photographs?
What are transitions?
How many photos will fit in a
certain time period?
What size pictures can I send?
Can I scan the pictures myself and
send them to you?
What should be the orientation of
the photos I send?
Can I send photos to you still in
their frames or scrapbooks?
How should I choose the order for my
photos?
How long will each photo appear on
the screen?
How do I know you will return my
photos in the same condition as you
received them?
How should I protect my photos while
they're in transit?
Do I need a computer to watch the
DVD?
Do I need
a computer to watch the Blu-ray Disc?
Can black and white photographs be
transferred to Blu-ray or DVD?
Will you return all of my
photographs, music and other
materials?
I have specific questions that I
want answered.
How long will it take you to
complete my project?
How do I send photographs, music and
other materials?
What if I don't organize my
materials?
What if my DVD player doesn't play
my project?
Will you keep a copy of my Blu-ray or DVD?
Can I pick my own music?
Can I send negatives or slides?
Can I order additional copies of my
disc?
Can I add voice narration to my
project?
What types of payment do you accept?
Are my photos and videos safely
handled?
Can I use my professionally taken
photos in my project?
What is
Blu-ray?
Blu-ray Slideshow FAQ
Can you put video clips
into my slideshow?
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Yes, we can! You can request video clips in your slideshow
for an additional charge. We accept the following formats: VHS, VHSC, MiniDv,
.mpg, .mpeg and .avi. See our Pricing page for more information. Video clips are
limited to 3 minutes per clip.
Which photos
should I choose to include in my project?
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Choose a mix between close ups and group photos, if the project covers a long
span choose photos that show the most important stages in someone's life or key
moments within the timeframe that you are working with.
Choose more horizontal shots than vertical shots, horizontal shots fill the
screen and look much better. Vertical shots however will appear on the screen
with large black borders on each side, too many vertical shots one after the
other won't be as pleasing to the eye.
Try to avoid photos that are too small or out of focus
Should I crop
or cut the edges off of my photographs?
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No, You don't need to crop photos or trim the edges. We scan
the photos as they are, we will then digitally remove white border edges, and
crop (only to improve outcome of the slideshow).
What are transitions?
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Transitions are the way the slide show moves from one picture
to the next. The transition used will typically be a cross fade effect.
How many photos
will fit in a certain time period?
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50 photos result approximately in a 6 to 8 minute production.
-
100 photos result approximately in a 8 to 12 minute
production.
-
150 photos can be 12 to 14 minutes long.
-
500 photos…more than an hour.
What size pictures can I send?
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We can work with any size pictures up to 8x10's.
Can I scan the pictures myself and send them to you?
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Yes,
Click Here to refer to our
Scanning Tips and Instruction Page.
What should be the orientation of the photos I send?
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Horizontal photographs (landscape) photos will look the best
on a TV screen. Vertical photos still look good, however there is a black border
around the photos when shown on the TV.
Can I send photos to you still in their frames or scrapbooks?
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In order to keep costs down we ask that you remove photos
from the frames or scrapbooks prior to sending to us.
How should I choose the order for my photos?
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We will prepare your project in the exact order that you send
the photos to us. You can choose to organize them in many different fashions. A
couple examples would be:
-
Wedding Slide Shows, typically would show pictures of the
groom growing up, pictures of the bride growing up, and then pictures of them
together.
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Chronologically, for example: baby pictures, childhood
pictures, high school, college, dating, etc.
How long will each photo appear on the screen?
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Each photo will appear for between 4-6 seconds, this varies
depending on the nature of the photos and the transitions we're using.
How do I know you will return my photos in the same condition as you received
them?
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We guarantee your photos will be returned to you in the same
condition as we received them. Due to the shipping process being totally outside
of our control, CT Imaging, LLC can not be held liable and/or responsible for
your materials during the shipping process. Please see our
Terms of Service section for more details.
How should I protect my photos while they're in transit?
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We recommend you use a plastic Ziploc bag to contain each
section of photographs to protect them from any spillage during the delivery
process. Package your photos in a sturdy cardboard box with packaging material
on all sides to protect your photos. More information is available in our
How to Order
area. Due to the shipping process being totally outside our control, CT Imaging,
LLC can not be held liable and/or responsible for your materials during the
shipping process. Please see our
Terms of Service section for more details.
Do I need a computer to watch the DVD?
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No. The DVD that we produce can be watched with a DVD player
(or a PC or Mac computer equipped with a DVD-ROM drive and DVD viewing
software). All you need to do is to insert the DVD disk into the DVD player and
play to watch on the TV. Most players will play back our DVDs. You can check to
see if your DVD player will support DVD-R media at the
Video Help web site.
Do I need a computer to watch
the Blu-ray Disc?
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No. The Blu-ray disc that we produce can be watched with a
Blu-ray player (or a PC or Mac computer equipped with a Blu-ray drive and
Blu-ray viewing software). All you need to do is to insert the Blu-ray disk into
the Blu-ray player and press play to watch on the TV. Most players will play
back our Blu-ray discs. You can check to see if your player will support Blu-ray
media at the
Video Help web site.
Can black and white photographs be transferred to Blu-ray or DVD?
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Yes.
Will you return all of my photographs, music and other materials?
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Yes, your original source materials will be returned to you
with your completed project.
I have specific questions that I want answered.
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For answers to specific questions please
Click
Here to contact us or call (888) 478-0452.
How long will it take you to complete my project?
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Our typical turn around time is in fourteen (14) days. If a
shorter turnaround time is required please let us know prior to placing your
order.
How do I send photographs, music and other materials?
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Detailed information about submitting your materials can be
found in our
How To Order section.
What if I don't organize my materials?
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To keep cost down we ask that you organize your material
before you send them. Only you know the order you'd like the photos shown. CTI
will not be held responsible for undesirable results due to unsorted or mis-sorted
materials.
What if my DVD doesn't play my project?
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Most players will play back our DVDs. You can check to see if
your DVD player will support DVD-R media at the
Video Help web site.
Will you keep a copy of my Blu-Ray or DVD?
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We will keep the master of your Blu-ray or DVD on file for
one (1) year, for purposes of reordering unless you specify that we don’t. After
one (1) year the master copy will be destroyed.
Can I pick my own music?
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You can send your own music on CD for inclusion on the DVD.
Under the Fair Use Provision of the music copyright laws,
it is legal to use your purchased music, or music we purchase on your behalf, in
creation of your customized DVD photo slideshows.
Use of the legally-purchased music falls into the same
category as copyrighted music which is used for weddings, funerals and other
private events which do not charge an admission or fee for listening to the
music. If clients send us their own music, it must be on a legally-purchased CD.
By ordering from CT Imaging, our clients agree to use their shows for personal
use ONLY and not for fee-based public exhibition or for resale.
The use of your CDs (or music our company purchases for
you online), falls under the Fair Use Provision of the music copyright laws
which contains these criteria:
1) The user owns a lawfully-acquired or purchased copy of
the original work.
2) Few copies are made.
3) There is no significant effect on the market, or
potential market, for the copyrighted work.
4) No similar product (i.e. slideshow of your photos) is
marketed by the copyright holder.
Can I send negatives or slides?
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Yes. We can work from any type of photographic materials such
as digital photographs, paper prints, negatives or slides. We can also use other
types of paper media that can be scanned, such as announcements, newspaper
articles, brochures, flyers, ticket stubs, cards and letters, licenses, etc.
Can I order additional copies of my disc?
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Yes. At the time of purchase you can order additional copies
of the Blu-ray or DVD. We also keep your disc(s) on file for one (1) year, you
may reorder any time during that period.
Can I add voice messages to my project?
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Yes. You will need to provide us with the recording and
instructions on how to use the recording. The recording must be on disc in one
of the following formats: CD, .MP3 or .WAV.
What types of payment do you accept?
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We accept personal checks, Visa, MasterCard, Discover and
American Express. Our credit card processing is handled by PayPal. For
more information please see or
Payment Options page.
Are my photos and videos safely handled?
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Yes. Your memories will be safely stored and handled. They
will not be exposed to heat, sunlight, or any detrimental environmental
conditions that could damage your materials. Due to the shipping process being
totally outside our control, CT Imaging, LLC can not be held liable and/or
responsible for your materials during the shipping process. Please see our
Terms of Service section for more details.
Can I use my professionally taken photos in my project?
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If the photographer holds a copyright to the photos, prior
approval is required. CT Imaging, LLC will not be held liable for copyright
violations, please refer to our
Terms of Service section for further details.
What is Blu-ray?
Blu-ray, also known as Blu-ray Disc (BD), is the name of a
next-generation optical disc format jointly developed by the Blu-ray Disc
Association (BDA), a group of the world's leading consumer electronics, personal
computer and media manufacturers (including Apple, Dell, Hitachi, HP, JVC, LG,
Mitsubishi, Panasonic, Pioneer, Philips, Samsung, Sharp, Sony, TDK and Thomson).
The format was developed to enable recording, rewriting and playback of
high-definition video (HD), as well as storing large amounts of data. The format
offers more than five times the storage capacity of traditional DVDs and can
hold up to 25GB on a single-layer disc and 50GB on a dual-layer disc. This extra
capacity combined with the use of advanced video and audio codecs will offer
consumers an unprecedented HD experience.
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