If you are sending CTI photos, documents or other materials to be scanned or used in your project please read the following.

Your materials will be returned to you in the same order and condition they are in when we receive them.

Photos

To prevent any bending during shipment, it is best to ship your photos in a box with cushion material. Bind the pictures together with a rubber band or put them in separate envelopes. To protect them from moisture place them into a plastic (Ziploc^® type) bag(s). We will scan your photos in the order you send them to us unless otherwise arranged.  Back To Top

Negatives

Place your negatives in envelopes, or in their original protective sleeves. To protect them from moisture place them into a plastic (Ziploc^® type) bag(s), send them in a sturdy cardboard box with cushioning material.  Back To Top

Slides

Group your slides together using rubber bands. To protect them from moisture place them into a plastic (Ziploc^® type) bag(s), send them in a sturdy cardboard box with cushioning material. CTI does not accept slides that are in carousel projector housings.  Back To Top

DVD CD or Memory Cards

Place the CD in a jewel case, if sending a memory card please place it in an envelope. To protect from moisture place them into a plastic (Ziploc^® type) bag(s), send them in a sturdy cardboard box with cushioning material.  Back To Top

Shipping

CTI recommends that you ship your materials with a courier service that provides you with delivery confirmation and/or a tracking number. CTI prefers and recommends FedEx and UPS for this service. Please see our Helpful Links page for links to these couriers. Please include your return address on all of your packaging. Please be sure to refer to the How To Order section prior to sending your order and materials.  Back To Top

  For more information please see our Frequently Asked Questions FAQ page or click here to contact us.